Do I need an account to start?
No. Open /start, add a screenshot and your email, and your room is created with your first tech pack in it. The next time you come back, we email you a six-digit code — there are no passwords.
What kind of photo works best?
One product, filling most of the frame, side-on if it is footwear. Screenshots from Instagram or Pinterest are fine: app bars and captions are trimmed off automatically, and the assistant crops to the product. You can add up to four images; the first is the main view, the rest are detail views.
How long does the draft take?
Usually under two minutes. The banner reads “Building your tech pack…”; the editor is read-only while the assistant works and unlocks the moment the draft lands. If it takes longer than three minutes, editing opens anyway and the draft merges in when it arrives.
Will I lose what I typed if the assistant is still working?
No. Anything you type wins: your edits are kept field by field, your callouts come first, and the assistant's are added around them.
It says the photo could not be read. Now what?
The banner tells you why. Swap the photo under Callouts → View settings → Replace image, then press Try again (up to three times). You will also get an email with the same guidance, and we are notified so we can help. Or just reply to the email with a better picture and we take it from there.
I uploaded the wrong photo. Can I swap it?
Yes, at every stage. Before you create the draft, press the × on the thumbnail. In the editor, press the × in the corner of the photo under Callouts: the photo clears, the drop zone comes back, and the callouts stay listed (unpinned) until the right photo is in. A new first photo offers to have the assistant read it again; anything you typed is kept.
Where do measurements come from when the photo cannot show them?
From the same or comparable styles online. The assistant identifies the product, looks up retailer listings, brand size charts and lab measurements, converts to inches for your sample size, and lists every source under Notes to factory. Rows it cannot anchor are left open rather than guessed, and nothing is final until a physical sample confirms it.
Is the draft accurate?
It is a strong starting point, not a spec. Measurements are read from the photo's proportions and anchored to category norms; materials are best-practice defaults. Every value is labelled as a draft, and nothing is released to a factory until you, Future Basics and the factory have all signed.
Can I start a tech pack without a photo, or add sketches later?
Yes. Press Create blank draft to get the empty template, and add views under Callouts at any time. Future Basics can also run the assistant on a pack later once a photo or sketch is on it.
What happens after I submit?
We review it, complete anything missing, and publish version 1 to your room, usually within two business days. You get an email. The draft is read-only while we work; message us in the project thread if you need it back.
How do I approve and sign?
Open the published tech pack, go to the Sign tab, type your full name and press Approve. That is your signature. The chain is you → Future Basics → factory; every signature in locks the pack.
What does a tech pack cost?
Your first tech pack is free. After that, each pack is $48, or the studio membership is $100 a month for unlimited packs, re-runs and factory exports. The price covers the assistant's draft from your photo and Future Basics' review and v1 publish; you can fill a draft in by hand at no cost, and unlock it when you are ready to submit. Once a project in your room has a paid sample deposit, every pack is included. Payment is through Shopify checkout; the assistant starts the moment it clears.
When do I pay for sampling, and how much?
Review of your submitted pack costs nothing. After you approve v1 we issue a quote for sampling on the product page. Approve the quote and the deposit invoice appears in the project's financial rollup with a PDF and a Pay link. Sampling starts once the deposit is paid. Production terms follow the sample.
I want to change something after signing.
Tell us in the project thread. Any change to a signed pack is published as a new version, and the approvals start again so everyone signs what the factory will actually make.
Who can see my tech pack?
You and Future Basics. Factories only ever see the published version, through private links we create and can revoke at any time. They never see your drafts or your room.
Will the factory understand it?
Yes. Factory links carry the published pack with every callout, measurement and material, and Future Basics can hand it over in Mandarin, Spanish, Portuguese or Italian with one press. Codes, numbers and Pantone references stay as written.
What are colour renderings?
Photo-realistic views of your product in each colourway, made by Future Basics from the Pantone selections in the pack. The first one becomes the cover of the tech pack and the image on your project tiles.
Can I get a PDF?
Yes. Press PDF in the tech pack's top bar to print the whole pack. Project collections and invoices also download as PDFs from the project page.
I started one and never came back. What happens?
We send one reminder a few hours later with the link to your draft. Reply to that email with what you want made and we build the tech pack for you.
The screenshot is of another brand's product. Is that a problem?
Reference photos are for inspiration. The assistant describes construction generically and never copies logos or trademarks; the tech pack is for your original product. Tell us what to keep and what to change.
Does this work on my phone?
It is built for it. Pins show as numbers; tap one to open its card. Tables become cards. Screenshots upload straight from your camera roll.